At AusCold Transport Pty Ltd, we prioritize your privacy and are dedicated to safeguarding your personal information. This policy details our responsibilities and practices concerning the collection, use, and protection of your data.
Personal information refers to any data that can identify you as an individual. This includes, but is not limited to, your name, contact details (such as address, email, and phone numbers), and other identifiers. We collect this information to provide our services effectively, communicate with you, and enhance your experience with AusCold Transport.
Certain categories of personal information are considered sensitive under the Privacy Act, including details about your racial or ethnic background, political views, religious beliefs, trade union memberships, criminal history, or health status. We handle such sensitive data with the utmost care and only process it when absolutely necessary and with your explicit consent, or as required by law.
While we strive to gather personal information directly from you, there are instances where we may receive data from third-party sources, such as public databases, marketing partners, or social media platforms. In such cases, we ensure that these third parties have the legal right to share your information with us and that your privacy rights are respected.
We may share your personal information with third parties in the following situations:
We implement robust security measures, including encryption, access controls, and regular security assessments, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our commitment to data security ensures that your information remains confidential and secure.
You have the right to request access to the personal information we hold about you and to request corrections if there are inaccuracies. To exercise these rights, please contact us through the provided channels. We will respond to your request within a reasonable timeframe and, if necessary, update our records to ensure your information is accurate and current.
We are committed to maintaining the accuracy and completeness of your personal information. If you identify any inaccuracies or outdated information in our records, please notify us promptly. We will take appropriate steps to correct or update your data to ensure it reflects the most current and accurate information.
We may revise this privacy policy periodically to reflect changes in our practices, legal requirements, or industry standards. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
If you have any questions, concerns, or complaints regarding our privacy practices or this policy, please reach out to us at:
Email: admin@auscoldtransport.com.au
Phone: +61 425 699 545 | +61 433 816 639
We are committed to addressing your inquiries promptly and resolving any issues to your satisfaction.
